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Layouts are easily modifiable and integrate well into other applications, like mail.
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I was able to figure out the software on my own and rebuild our database in simplified form within three weeks, and fully import all of our assets. We use this software to keep our IT asset database, and when we lost the member of our team who managed our database to retirement, we found ourself in a quandary the first time it did not function as needed due to a change in our insurance company's requirements. I like the granularity of the software and the fact that it can be almost limitless in the possibilities.
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This makes filing insurance repair claims much quicker than filling out their excel and PDF forms by hand and also gives us a location to keep our own record. Our previous database, before being rebuilt was 53 layouts but was able to be streamlined to just the three using some slick little boxes that keep a record of repairs on a single device, and by using buttons. We are able to seamlessly find a record, make a new insurance repair record, click a button to email our insurance provider, print mailing and asset labels, and communicate back to the user with just three layouts including the labels. We are able to replicate our insurance claim form within it to pull information from our asset record and have another layout for the repairs. We are able to build our IT assets database using this software. It's not like we do not have tasks that could benefit from a Filemaker Database, but there are just a lot of other tasks that needs doing. (and that is a con in my book, that I do not get to use FileMaker on a daily basis). So unfortunately I do not use Filemaker at my new job, but I remember it fondly from my old job.
Only dislike I have, is that I currently do not have the time to delve into some serious database-design and programming, but that is not actually a problem with the software, but stress-levels at work. I could write for hours about the fantastic scripting system. While making logic statements is also possible in SQL, it is far from easy, and getting data from a field in SQL? You need a lot of commands in Filemaker, you just select the relevant field or can even make a logic function that selects the correct field. Simple IF/THEN/ELSE commands is a godsend, when you need to create a logic for database functions. It makes it easy to add many more functions to a database, while requiring a lot less experience with programming than e.g. The most powerful part of FileMaker is its scripting platform.
Quick and easy communication with the translators without having to look up their phone numbers all the time.
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Also wrote an SMS/texting script (which used Envaya SMS on an android phone), allowing easy contact with the translators from within the Project Management database. There were many of such special functions that was offloaded to Filemaker scripts. Thus reducing several hours of (manual) labor per project to mere seconds. I wrote a parser in Filemaker that parsed the Trados Project data file, which contained all the data anyway.
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This was previously a manual process and calculation which took more than an hour to gather and process. Importing Trados project translation data the project management database, allowing the invoicing, translator payments and project data to be easily calculated.
A lot of functions were built into the databases to offload a lot of manual tasks to the scripts. The database(s) handles everything from employees, customers, timesheets, project management, invoicing, subletting workstations (they also ran a small office hotel). At my old job at a translation company, I built an entire "company management system" from scratch over the course of 10 years.
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